Privacy Policy
Last Updated: December 6, 2024
1. Introduction
Welcome to Tolppa Media's Privacy Policy. This policy describes how Tolppa Media ("we," "our," or "us") collects, uses, and protects your personal information when you use our website and services.
2. Information We Collect
2.1 Personal Information
We collect the following types of personal information:
- Contact information (name, email address, phone number)
- Form submissions data
- Website usage data
- Transaction information
2.2 Collection Methods
We collect information through:
- Contact forms
- Consultation booking forms
- Live chat features
- Cookie tracking
- Third-party analytics tools
3. How We Use Your Information
We use your personal information for:
- Sending marketing emails and newsletters
- Internal analytics and business improvement
- Personalizing your website experience
- Contacting you about our services
- Processing your transactions
- Responding to your inquiries
4. Information Storage and Security
4.1 Third-Party Services
We use the following third-party services to process and store your information:
- Monday.com for contact and lead information
- Stripe.com for transaction information
4.2 Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain your personal information indefinitely until you request its deletion. You may request deletion of your data at any time through the methods outlined in Section 6.
6. Your Rights and Choices
You have the right to:
- Request access to your personal information
- Request deletion of your personal information
- Opt out of marketing communications
- Manage your cookie preferences
- Update your personal information
- Download your data
To exercise any of these rights, please email our Privacy Officer at jesse@tolppamedia.com.
7. Cookies
We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
8. Changes to This Policy
We reserve the right to update this privacy policy at any time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top of this policy.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
9. Contact Us
If you have any questions about this privacy policy, please contact us at:
Tolppa Media
42 Ladd Street Suite 305
East Greenwich, RI 02818
Email: jesse@tolppamedia.com
Phone: 1(401)443-9304
For privacy-specific inquiries:
Privacy Officer: jesse@tolppamedia.com
10. Compliance
This privacy policy complies with applicable privacy laws and regulations, including Rhode Island's Identity Theft Protection Act of 2015 (RIGL § 11-49.3-1 et seq.), which requires businesses to implement and maintain reasonable security procedures and practices to protect personal information.
Additionally, we comply with federal regulations including:
- CAN-SPAM Act
- Children's Online Privacy Protection Act (COPPA)
- Federal Trade Commission (FTC) privacy and data security requirements
By using our website, you consent to this privacy policy.